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Privacy Policy

Last updated: November 28, 2025

1. Introduction

Sipuha ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our UK postcode finder service (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1.1 Key Terms

Personal Data: Any information that can be used to identify you, such as your IP address or browser information.

Cookies: Small text files stored on your device that help websites remember your preferences and improve your experience. Learn more about cookies at AllAboutCookies.org.

GDPR: The General Data Protection Regulation, a European Union law that protects your personal data and privacy. Learn more at GDPR.eu.

2. Information We Collect

We collect minimal information necessary to provide and improve our Service. We do not collect sensitive personal information such as names, email addresses, or payment information. We do not store personal data beyond what is necessary for the Service to function.

2.1 Information You Provide

When you use our Service, you may provide us with postcode queries. We do not require you to create an account or provide personal information to use our Service.

Postcode queries are processed in real-time and are not stored or associated with your personal information. We do not maintain a database of user queries or personal information.

2.2 Automatically Collected Information (Only if you consent to analytics)

We only collect technical information if you consent to analytics cookies (Microsoft Clarity). If you decline analytics cookies, we do not collect or store any personal information beyond what is necessary for the Service to function (such as your cookie consent preference).

If you consent to analytics cookies, Microsoft Clarity may collect the following information:

  • IP Address: Your device's internet protocol address, which may be used to determine your general geographic location (city/country level only)
  • Browser Information: Type and version of your web browser (e.g., Chrome, Firefox, Safari)
  • Device Information: Your operating system and device type (e.g., Windows, macOS, iOS, Android)
  • Usage Data: Pages you visit, time spent on pages, mouse movements, clicks, scrolls, and how you interact with our Service
  • Referral Information: The website that referred you to our Service (if applicable)

This information is collected by Microsoft Clarity only if you consent to analytics cookies. We do not directly collect or store this information ourselves.

2.3 Cookie Consent Preference

We store your cookie consent preference in a cookie on your device. This is the only personal information we store directly, and it is used solely to remember your preferences on future visits.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small text files stored on your device that help websites remember your preferences and improve your experience.

3.1 Types of Cookies We Use

Essential Cookies (Strictly Necessary):

These cookies are necessary for the Service to function properly. They enable core functionality such as security and accessibility. These cookies cannot be disabled.

Analytics Cookies (Optional):

We use Microsoft Clarity to analyze how users interact with our Service. This helps us understand user behavior, identify usability issues, and improve our Service. These cookies are only set if you consent to analytics cookies.

Microsoft Clarity collects information such as mouse movements, clicks, scrolls, and page interactions. This data is anonymized and aggregated. For more information about how Microsoft Clarity handles your data, please review their Privacy Statement.

Preference Cookies (Consent Management):

We store your cookie consent preferences so we can remember your choices on future visits.

3.2 Why We Use Cookies

We use cookies to:

  • Remember your cookie preferences
  • Understand how users interact with our Service
  • Identify and fix usability issues
  • Improve the overall user experience
  • Ensure the Service functions correctly

3.3 Your Cookie Choices

You have full control over cookies:

  • Cookie Consent Banner: When you first visit our Service, you can choose to accept or decline analytics cookies. You can change your preferences at any time by clicking the cookie settings badge in the bottom-left corner of the page.
  • Browser Settings: You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling essential cookies may affect the functionality of our Service.
  • Do Not Track: Some browsers offer a 'Do Not Track' feature. While we do not currently respond to 'Do Not Track' signals, you can still manage your cookie preferences through our cookie consent system.

4. How We Use Your Information

We use the information we collect (only if you consent to analytics cookies) to:

  • Provide and maintain our Service
  • Remember your cookie consent preferences
  • Analyze usage patterns and trends (via Microsoft Clarity, only if consented)
  • Understand how users interact with our Service to improve user experience (via Microsoft Clarity, only if consented)

If you decline analytics cookies, we only use your cookie consent preference to remember your choice. We do not use any other personal information.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We do not share your personal information except in the following limited circumstances:

  • Microsoft Clarity (only if you consent to analytics cookies): If you consent to analytics cookies, Microsoft Clarity collects usage data directly from your browser. We do not share your data with Microsoft Clarity; they collect it directly through their script. This data is anonymized and aggregated by Microsoft.
  • Legal Requirements: When required by law or to protect our rights, we may disclose information if legally obligated to do so.
  • Business Transfers: In the unlikely event of a business transfer or merger, your information may be transferred as part of that transaction.

If you decline analytics cookies, we do not share any personal information with third parties, as we do not collect any personal information beyond your cookie consent preference.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights apply regardless of where our servers are located.

Learn more about GDPR at GDPR.eu.

Right to Access (Article 15): You have the right to request copies of your personal data that we hold. We will provide this information free of charge within one month.

Right to Rectification (Article 16): You have the right to request that we correct any information you believe is inaccurate or incomplete.

Right to Erasure / 'Right to be Forgotten' (Article 17): You have the right to request that we erase your personal data under certain circumstances, such as when the data is no longer necessary for the original purpose.

Right to Restrict Processing (Article 18): You have the right to request that we restrict the processing of your personal data in certain situations.

Right to Data Portability (Article 20): You have the right to request that we transfer your data to another organization in a structured, commonly used format.

Right to Object (Article 21): You have the right to object to our processing of your personal data, particularly for direct marketing or legitimate interest purposes.

Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw that consent at any time. You can do this by changing your cookie preferences or contacting us directly.

How to Exercise Your Rights:

Since we do not store personal data beyond your cookie consent preference, most GDPR rights (such as access, rectification, or erasure) are not applicable. However, you can:

  • Change or withdraw your cookie consent at any time using the cookie settings badge
  • Delete your cookie consent preference by clearing cookies in your browser settings
  • Contact us through our website if you have questions about your rights

If you have consented to analytics cookies and wish to exercise your rights regarding data collected by Microsoft Clarity, please refer to Microsoft's privacy statement or contact Microsoft directly.

7. Data Retention

We retain minimal information:

  • Cookie Consent Preference: Stored in a cookie on your device for 1 year, or until you change your preference.
  • Postcode Queries: We do not store postcode queries. They are processed in real-time and immediately discarded.
  • Analytics Data (if consented): Microsoft Clarity retains analytics data according to their own retention policies. We do not retain this data ourselves.

Since we do not maintain a database of personal information, there is no personal data for us to delete beyond your cookie consent preference, which you can change or delete at any time through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Third-Party Services

Our Service uses third-party services to help us operate and improve our Service. These services may collect information about your use of our Service.

9.1 Microsoft Clarity (Analytics)

We use Microsoft Clarity to understand how users interact with our Service. This helps us identify usability issues and improve the user experience.

What Microsoft Clarity Collects:

  • Page views and navigation patterns
  • Mouse movements, clicks, and scrolls
  • Browser and device information
  • Session recordings (anonymized)

Microsoft Clarity only collects this information if you have consented to analytics cookies. The data is anonymized and aggregated, and Microsoft does not use it for advertising purposes.

For more information about how Microsoft Clarity handles your data, please review their Privacy Statement.

9.2 Why We Use Third-Party Services

We use third-party services because they help us:

  • Understand how our Service is used
  • Identify and fix technical issues
  • Improve user experience
  • Ensure the Service operates reliably

We carefully select third-party services that respect user privacy and comply with applicable data protection laws, including GDPR.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under GDPR, please contact us through our website at sipuha.com.